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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Blackburn

Jim Blackburn

February 11, 2025

5  out of  5
rating by Jim Blackburn
"I just had the pleasure of talking to a nice lady named Jennifer. She was very professional & answer all of my questions with the upmost respect. I had an issue to deal with & she took it upon herself to look up my information that was needed & showed the documentation that was being asked. She did resolved all of my issues. She is definitely an asset to Statefarm."
We responded:
"We appreciate you taking the time to leave us a 5 star Google review Jim! We will be sure to pass along your kind words as I know the team will appreciate them. I am glad you have enjoyed your insurance experience with the Ky Dickerson State Farm Insurance Office, we look forward to working with you next year! - Ky"
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Shalon Thompson

February 7, 2025

5  out of  5
rating by Shalon Thompson
"Ky Dickerson Was great to work with and I am really satisfied with her help."
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Mark Ridges

February 7, 2025

5  out of  5
rating by Mark Ridges
"Christina did a great job helping me today. She was a pleasure to talk!"
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Felisha Holder

February 1, 2025

5  out of  5
rating by Felisha Holder
"Thank you so much reaching out to me. You took the time to explain the service and help me understand what was right for me"
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marvin Sterling

January 31, 2025

5  out of  5
rating by marvin Sterling
"Christina Bullion was a pure pleasure to do business with. She was so helpful and soooo sweet."
We responded:
"Hi Marvin, thank you for your review and feedback on our office! I am glad that we were able to give you the help you needed. Please reach out if you have any questions or concerns come up! - Ky"
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Traketta Foster

January 24, 2025

5  out of  5
rating by Traketta Foster
"Christina B. Very helpful very professional. I truly appreciate how patient and helpful she was while I was trying add a new vehicle to my policy."
We responded:
"Thank you, Traketta, for your review and feedback! I am pleased to hear that we were able to give you such an amazing experience and get you the help you needed with your auto insurance. Give us a call should you need any further assistance! – Ky"
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Denise Wheat

January 23, 2025

5  out of  5
rating by Denise Wheat
"I had the pleasure of working with Chasidhe she made the process a walk in the park. She was friendly, knowledgeable and always ready to tackle my questions. I highly recommend State Farm to anyone looking for an agency who puts their customers first. Thanks again Chasidhe for all you have done and still doing to assist."
We responded:
"Thank you for your wonderful review, Denise! We’re so happy to hear that Chasidhe made the process easy and provided such great service. We truly appreciate your recommendation and are grateful for the opportunity to assist you! -Ky"
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Jazz Martin

January 16, 2025

5  out of  5
rating by Jazz Martin
"Speaking with someone like Christina is the definition of great customer service. She was very thorough in explaining my insurance plan and was adamant about helping me to my satisfaction of understanding. She was patient with the questions I asked and even when I needed clarification, I never felt like she was dismissive or rushed. It's good to be treated like a perdon and not a number. Thank you Christina!"
We responded:
"Thank you so much for your kind words, Jazz! We’re thrilled to hear that Christina provided you with such a positive and thorough experience. We truly value our customers and are glad you felt well taken care of – we’ll be sure to pass along your appreciation to Christina! -Ky "
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Janice Nellas

January 14, 2025

5  out of  5
rating by Janice Nellas
"Christina at State Farm is VERY helpful and polite. She is an epitome of an excellent representative. I hope she will be able to further assist me in the future. Kudos to you Christina!"
We responded:
"Thank you for your amazing feedback and review of our office, Janice! I am so happy to hear that we were so helpful to you and that we could give you such a great experience with us! Feel free to give us a call should you need any further assistance! - Ky"
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Josh Dyckerhoff

January 14, 2025

5  out of  5
rating by Josh Dyckerhoff
"I've always had a great experience with this State Farm agency. Chasidhe has been my representative for the past couple years and I've really enjoyed working with her."
We responded:
"Thank you for your kind words, Josh! We're so glad to hear you've had a great experience with our office and that Chasidhe has been able to assist you. We truly appreciate your continued trust and look forward to working with you for many more years to come! -Ky"
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Broc Elmore

January 14, 2025

5  out of  5
rating by Broc Elmore
"My experience by Christina was so very helpful. She simplified, was very understanding and was very knowledgeable. I had questions and she expressed customer service very professionaly. State Farm was well represented by Christina."
We responded:
"Thank you for your review, Broc! I am happy to hear that your experience with us was reflective of five stars, feel free to give us a call with any questions! - Ky"
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David Morrow

January 13, 2025

5  out of  5
rating by David Morrow
"Think you very much for your service. Very friendly person."
We responded:
"Thank you, David, for your review and kind feedback! I am glad that we were able to provide you with five-star service and assist you with your insurance needs. Don’t hesitate to reach out if you have any questions or concerns! -Ky"
Profile photo of Katie Goins

Katie Goins

January 10, 2025

5  out of  5
rating by Katie Goins
"Excellent service! Very professional and kind."
We responded:
"Thank you Katie for the review. We appreciate the kind words and glad that we could assist. -Ky"
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Karen Sullivan

January 8, 2025

5  out of  5
rating by Karen Sullivan
"Christina was most understanding and helpful."
We responded:
"Thank you, Karen, for your amazing review! I am glad that Christina could be helpful to you and get you the information you needed. Feel free to reach out should you have any questions or concerns! - Ky"
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tony jackson

December 30, 2024

5  out of  5
rating by tony jackson
"Christina was amazing she was professional and extremely knowledgeable"
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Amy Rowland

December 26, 2024

5  out of  5
rating by Amy Rowland
"I had the best experience. I got a better rate and Chasidhe Godfrey was great! I am very pleased. She was super helpful."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear about your positive experiences with Chasidhe! It's wonderful to know that she went above and beyond to assist! -Ky "
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ac ysg

December 19, 2024

5  out of  5
rating by ac ysg
"Amazing customer service and values customers experience. Thank you."
We responded:
"Thank you so much for the five-star rating, Joy! We truly appreciate your support and are glad to have had the opportunity to assist you! -Ky"
Profile photo of Jaci-Brooke Copeland

Jaci-Brooke Copeland

December 18, 2024

5  out of  5
rating by Jaci-Brooke Copeland
"Chasidhe Godfrey (I assume she works for Ky Dickerson) was a huge help for me as I navigated through my auto insurance search. I received a few different quotes for my auto insurance but Chasidhe made sure I got the most affordable option. She was very nice and made the process quick and easy, it took no more than 20 minutes! Highly recommend."
We responded:
"Thank you for the fantastic review, Jaci-Brooke! We're thrilled that Chasidhe was able to make your auto insurance search quick and easy. We appreciate your recommendation and are so glad we could assist you! -Ky "
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Wanda Finklea

December 17, 2024

5  out of  5
rating by Wanda Finklea
"I have been with State Farm for over 20 years and every time I have a question and need answers I always call and get nothing but satisfaction. Mrs. Marilyn is always patient and explains everything in details. Thanks Mrs Marilyn"
We responded:
"We appreciate you taking the time to leave write us a 5 star Google review Wanda! – Ky"
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JoeJoe TV

December 13, 2024

5  out of  5
rating by JoeJoe TV
"Very friendly and helping and very respectful and is amazing she helped me out"
We responded:
"Thank you for your review and feedback on our office! I am glad that we were able to give you the help you needed! -Ky"
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Ceci Robinson

December 13, 2024

5  out of  5
rating by Ceci Robinson
"Alexis was very sweet and knowledgeable she got me the coverage I needed in a timely manner I would highly recommend"
We responded:
"Thank you for the wonderful review, Ceci! We're so glad to hear that Alexis provided you with the information you needed to make informed decisions about your policy options. We truly appreciate your feedback! -Ky"
Profile photo of Michael Delk

Michael Delk

November 28, 2024

5  out of  5
rating by Michael Delk
"I just want to give state farm agent Jennifer Coker my upmost gratitude for her service. This was the easiest process I've ever had dealing with auto insurance. She is a God send in my life right now, after spending days online filling out Info after info getting nowhere. I was able to give her my information and before I know it I was paying for my affordable policy. Thank you so much Jennifer Coker! You're the best!"
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Scotty Cunningham

November 15, 2024

5  out of  5
rating by Scotty Cunningham
"Christina was very helpfull and nice. This makes it so much nicer when even paying a bill."
We responded:
"Thank you for the wonderful review, Scotty! We're so glad to hear that Christina made your experience more pleasant. We truly appreciate your feedback and look forward to assisting you again in the future! -Ky"
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Shelley Browne

November 15, 2024

5  out of  5
rating by Shelley Browne
"Lisa was very efficient and able to handle my policy changes in a couple of minutes. Very responsive and helpful."
We responded:
"Thank you so much for your kind review, Shelley! We're thrilled to hear that Lisa was able to assist you quickly and efficiently with your policy changes. We appreciate your feedback and are always here to help whenever you need us! -Ky"
Profile photo of Brenda Barnhill

Brenda Barnhill

November 8, 2024

5  out of  5
rating by Brenda Barnhill
"OMG! What can I say about Marilyn Poor? My family and I have been working with her for years and we just think she's awesome! She is a valuable asset to Ky Dickerson's office as well as State Farm as a whole. She always takes time to explain things in detail even when I ask the same question more than once. Marilyn always looks out to help us get the discounts we need and deserve and she follows up with us to see if we have questions. I truly appreciate having such great service this day and time; of course she has always been great and works so hard to make our insurance experience pleasurable instead of just another bill we have to pay each month. She is so professional, detailed, personable and a overall fantastic employee and human. There are many additional positive adjectives that I can say about Marilyn, but please know that you are blessed to have someone as smart and wonderful working for/with you and we are blessed to be honored to work with her. I hope you never let Marilyn get away because she is a true SUPERSTAR to your company. Thank you for her and for all you guys do for us. By the way, she should start doing the commercials with Jake from State Farm. ☺ ~Brenda Barnhill"
We responded:
"Brenda, thank you so much for your incredible review! We are beyond grateful for your kind words and are thrilled to hear how Marilyn has consistently provided exceptional service to you and your family over the years. She truly is a superstar, and we’re lucky to have her as part of the team. We appreciate your loyalty and are so glad Marilyn has made your insurance experience not just easy, but enjoyable! -Ky "